Using our services

Terms of Service

These terms outline what you can expect from us, what we ask of you, and how we keep our services safe, fair, and transparent. We’ve kept everything as straightforward and human as possible.

Last updated: 27 November 2025 20:28

By using this website or booking a service with Calm Mind Solutions, you agree to the following terms.

1. Who we are

Calm Mind Solutions is a wellbeing service providing ADHD assessments, therapeutic support, and informational resources.

2. Using our website

You agree to use our website lawfully and respectfully. You must not attempt to:

  • Copy or misuse our content
  • Disrupt our services
  • Try to access secure or restricted areas without permission

3. Booking and payment

  • Pricing for assessments or services will be clearly provided before booking.
  • Some services may require pre-payment or deposits.
  • Cancellations or rescheduling may require notice (insert details if needed).

4. ADHD assessments & support

Our assessments follow clinical best practice and are carried out by qualified professionals.

You agree to:

  • Provide accurate information
  • Attend sessions on time
  • Let us know if you need adjustments

We reserve the right to reschedule or decline services where appropriate.

5. Not emergency or crisis care

Calm Mind Solutions is not an emergency service.

If you or someone else is at immediate risk, please contact:

  • 999 (UK emergency services)
  • NHS 111
  • Your local crisis team

6. Intellectual property

All content on this website (text, branding, images, and design) belongs to Calm Mind Solutions unless otherwise stated.

7. Limitation of liability

We take care to provide accurate information and high-quality support. However, we cannot guarantee:

  • That the website will be error-free
  • That information is always up to date
  • That online services will never be interrupted

We are not liable for indirect or accidental losses arising from the use of our website.

This does not affect your statutory rights.

8. Changes to these terms

We may update these terms occasionally. Continued use of the website indicates acceptance of the updated version.

9. Contacting us about this policy

If you have questions about these terms:
hello@calmmindsolutions.co.uk